Privacy Policy

This privacy policy (“Policy” or “Privacy Policy”) describes how Cary Ballet Company, a North Carolina 501c3 organization (“Company,” “we” or “us”) will collect, use and share personal information of users of our website.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We may, from time to time, make changes to this Privacy Policy. We will alert you that changes have been made by updating the date first listed above. We encourage you to review this Privacy Policy from time to time to make sure that you understand how any information you provide to us will be used. By using the Website, you are consenting to the practices described in the current version of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not visit or use the Website and do not use the App.

Information Collection and Use

For a better experience, while visiting or using the Website and/or App, we may require you to provide us with certain personally identifiable information, including but not limited to name, email address, mailing address, phone number, age, and sex (collectively “Personally Identifiable Information” only where such data may be used to identify a certain individual). The information that we request will be retained by us and used as described in this Privacy Policy.

We will use commercially reasonable efforts to ensure that all Personally Identifiable Information disclosed by you and that is held by us will be: (i) processed lawfully, fairly, and in a transparent manner; (ii) collected for specified, explicit, and legitimate business purposes and not further processed in a manner that is incompatible with those legitimate business purposes; (iii) adequate, relevant and limited to what is necessary; (iv) kept in a form which permits identification of data subjects for no longer than is necessary; and (v) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also use Bloomerang, PayPal and Qgiv through this website.

Cookies, Pixels, and Other System Technologies

“Cookies” are small files placed on your computer, mobile phone, or other device that are commonly used as anonymous unique identifiers. “Pixels” (also called clear GIFs, web beacons, or pixel tags) are small blocks of code on webpages that are often used in combination with cookies.

We may use cookies, pixels, and other related system technologies on the Website to measure and track user activity on the Website and to ensure the Website is running properly.

In some jurisdictions, companies and organizations are not permitted to send cookies to the browser without the prior consent of the affected user. In this case, we will seek such consent. This section assumes that either the use of cookies is not restricted by applicable law, or if it is restricted that you have expressly consented to the use of cookies and related technologies.

You can configure your browser to handle cookies according to your preferences, including rejecting all cookies. When using the App or visiting or using the Website, you are free to decline cookies. However, please note that doing so may impact your interaction with the Website and/or the App.

Service Providers

We may employ third-party companies and individuals to process payment, host and maintain the Website, analyze how the Website is used, and troubleshoot issues or errors with the Website. These third parties may have access to your Personally Identifiable Information as needed to perform their functions. You agree that Cary Ballet Company and those with whom it shares information may disclose and transfer your information worldwide, including in and outside the United States, the European Economic Area, Canada, and any other jurisdiction, for any purpose relating to the App or the Website.

Opt-Out

If at any time you decide that you no longer want us to have some or all of your Personally Identifiable Information, you may indicate this preference by emailing us at info@caryballetcompany.org.

Social Networking Sites

We may operate and maintain social networking profiles and pages on websites including but not limited to Facebook, Instagram, YouTube, and LinkedIn (collectively the “Social Networking Sites”). These Social Networking Sites are not controlled by us and we do not endorse or make any representations or warranties with respect to these Social Networking Sites. We recommend reviewing the privacy policies and terms of use of these Social Networking Sites prior to using them. Please note that any interactions (including comments, posts, likes, and following or subscribing status) you have with us through the Social Networking Sites may be publicly available. We reserve the right to use these publicly available interactions on the Website and/or the App without further notice or compensation to you.

Links to Other Sites

The Website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us and that this Privacy Policy applies only to the Website as described above and not to other companies’ or organizations’ websites, including any websites to which we link. Therefore, we strongly advise you to review the Privacy Policy of other websites that you visit or applications that you use. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services, including those to which we link. Links to ticketmaster and etix are used for purchasing tickets to our productions.

Security

We are a United States based company. By providing your information, visiting or using the Website, you explicitly consent to the transfer, processing, and storage of your information within the United States. If at any time you no longer wish for us to transfer your Personally Identifiable Information within the United States, please email us at info@caryballetcompany.org.

We maintain administrative, technical, and physical safeguards, which vary depending on the sensitivity of the Personally Identifiable Information, that are commercially reasonable for a company of our size and sophistication. However, due to the widespread occurrence of data breaches, database down time, and inadvertent data loss, we cannot ensure or warrant the security of any information you provide to us. We explicitly disclaim all liability for the unintentional disclosure, access to, or loss of your information.

We will retain your Personally Identifiable Information only for as long as necessary to fulfill the legitimate business purposes for which it was collected and to comply with applicable laws. By providing the information to us, you consent to such collection and storage of your Personally Identifiable Information, and such consent remains valid after termination of our relationship with you.

Aggregate and De-Identified Data

Notwithstanding any other provision of this Privacy Policy, we retain the right to use any aggregated and de-identified personal information that does not identify any individual and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Children’s Privacy

The Website are not intended to be used by anyone under the age of 13 without parental consent. Consistent with the Children’s Online Privacy Protection Act of 1998, we do not knowingly collect Personally Identifiable Information from anyone under the age of 13 without prior, verifiable parental consent. In the case we discover that a child under 13 has provided us with Personally Identifiable Information, we will use commercially reasonable efforts to remove such information anywhere it may appear. If you are a parent or guardian and you become aware that your child has provided us with Personally Identifiable Information without your consent, please contact us at info@caryballetcompany.org so that we can rectify the situation.

Email, Text, and Telephone Communications

You can unsubscribe from email, text and phone communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or contact us at info@caryballetcompany.org. To opt-out of receiving text messages, follow the opt-out instructions in the text messages that you receive from us. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested or purchased from us. We may also send you certain non-promotional communications regarding Cary Ballet Company to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to this Privacy Policy).

Governing Law

By visiting or using the Website you agree that this Privacy Policy and any disputes relating thereto shall be governed by the laws of the State of North Carolina without reference to its conflict of laws principles, and that any dispute relating to this Privacy Policy shall be resolved solely in the state or federal courts located in Raleigh, North Carolina.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@caryballetcompany.org .